Whitepaper

GREAT PHYSICIANS HAVE GREAT BEDSIDE MANNER :| 10 ACTIONS FOR GREAT BEDSIDE MANNER

Increasingly, patients are complaining about physicians with poor bedside manners.  This leads to an erosion of trust – the foundation of establishing and maintaining a positive doctor/patient relationship. We all recognize this type of physician – they always seem rushed, don’t provide a proper greeting, may not know our name, interrupt us every 18 seconds, …

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5 Things Patients Value Most

Do you have the desire and dedication needed to enhance your patients’ experience? According to a PricewaterhouseCoopers Health Institute survey, there are five things patients value most. Do you want to improve your patients’ experience and increase their loyalty? Try the following five things: Convenience – In this fast-paced and mobile society, time is undoubtedly …

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